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  1. 3i Support
  2. Troubleshooting

Troubleshooting

3i S10 Ultra

  • What should I do if the robot does not perform dust collection?
  • Why is my robot not moving?
  • What should I do if there is foreign matter in the clean water tank?
  • Why can't my robot start cleaning and keeps prompting that wastewater is being distilled to the clean water tank?
  • Why does it take so long for the roller to dry and for water to be produced?
  • Why does it say water replacement failed?
See all 8 articles

WiFi Connection and Network

  • What should I do if the robot is offline?
  • Why is my robot vacuum not receiving the latest software?

Robot Navigation

  • How to resolve the error of a stuck robot?
  • How can I resolve the issue of missed cleaning areas?
  • Why does my robot circle around the table?
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